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Shipping Policy

Effective Date: Jan 2025

Thank you for shopping at Plug Spot LLC. Please read our Shipping Policy carefully as it explains how we process and deliver your orders.

  • Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been placed and another email once your order has shipped.

  • Shipping Rates & Delivery

  • United States Shipping: Standard shipping takes 3–7 business days after processing.

  • International Shipping: Available to select countries. Delivery typically takes 7–21 business days, depending on destination and customs.

  • Shipping charges are calculated at checkout and depend on your location and selected carrier.

  • Carriers

  • We primarily ship via USPS, UPS, and FedEx. The carrier will be chosen based on the best available option for your order.

  • Tracking Your Order

  • All orders include a tracking number once shipped.

  • Tracking details will be emailed to you so you can monitor your delivery status.

  • Shipping Delays

  • While we make every effort to deliver your order on time, Plug Spot LLC is not responsible for:

  • Delays caused by carriers, weather conditions, or customs processing

  • Packages lost or stolen after being marked as “Delivered” by the carrier

  • If your package is significantly delayed, please contact us and we will assist you in filing a claim with the carrier.

  • International Orders & Customs

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

  • Customs processing may cause additional delays beyond our control.

  • Incorrect Address Policy

  • Please ensure your shipping address is correct at checkout. Plug Spot LLC is not responsible for orders shipped to an incorrect address provided by the customer.

  • Contact Us

  • If you have any questions about your order or our shipping policy, please contact us:

  • Plug Spot LLC
    📍 1221 Third Ave, Picayune, MS, 39466
    📧 info.plugspot@gmail.com
    📞 +1 (213) 720-0673

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