top of page
Shipping Policy
Effective Date: Jan 2025
Thank you for shopping at Plug Spot LLC. Please read our Shipping Policy carefully as it explains how we process and deliver your orders.
-
Order Processing
-
All orders are processed within 1–3 business days (excluding weekends and holidays).
-
You will receive a confirmation email once your order has been placed and another email once your order has shipped.
-
Shipping Rates & Delivery
-
United States Shipping: Standard shipping takes 3–7 business days after processing.
-
International Shipping: Available to select countries. Delivery typically takes 7–21 business days, depending on destination and customs.
-
Shipping charges are calculated at checkout and depend on your location and selected carrier.
-
Carriers
-
We primarily ship via USPS, UPS, and FedEx. The carrier will be chosen based on the best available option for your order.
-
Tracking Your Order
-
All orders include a tracking number once shipped.
-
Tracking details will be emailed to you so you can monitor your delivery status.
-
Shipping Delays
-
While we make every effort to deliver your order on time, Plug Spot LLC is not responsible for:
-
Delays caused by carriers, weather conditions, or customs processing
-
Packages lost or stolen after being marked as “Delivered” by the carrier
-
If your package is significantly delayed, please contact us and we will assist you in filing a claim with the carrier.
-
International Orders & Customs
-
Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
-
Customs processing may cause additional delays beyond our control.
-
Incorrect Address Policy
-
Please ensure your shipping address is correct at checkout. Plug Spot LLC is not responsible for orders shipped to an incorrect address provided by the customer.
-
Contact Us
-
If you have any questions about your order or our shipping policy, please contact us:
-
Plug Spot LLC
📍 1221 Third Ave, Picayune, MS, 39466
📧 info.plugspot@gmail.com
📞 +1 (213) 720-0673
bottom of page