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At Plug Spot LLC, we want you to feel confident when shopping with us. If you’re not satisfied with your purchase, you may return it under the conditions below.

Return Window

• Returns are accepted within 14 days of delivery.

• Items must be:

  • Unused and in original condition

  • In original packaging, with all accessories/manuals included

Refunds

• Once your return is received and inspected, we will notify you of approval.

• Approved refunds are issued to your original payment method, including orders made with Affirm, PayPal, or Stripe.

• Refunds typically take 5–10 business days to appear, depending on your bank or payment provider.

• Shipping fees are non-refundable, unless the return is due to our error (wrong or defective item).

Exchanges

• If you received a defective or damaged item, we will exchange it at no cost.

• Please contact us at info.plugspot@gmail.com within 14 days of delivery to request an exchange.

Return Shipping

• Customers are responsible for return shipping costs, unless the return is due to our mistake.

• We recommend using a trackable shipping method.

Non-Returnable Items

• Clearance or final-sale items

• Custom or personalized products

• Digital/downloadable goods

How to Start a Return

1. Contact us at info.plugspot@gmail.com with your order number.

2. We will provide you with a return authorization and shipping instructions.

3. Ship the item back within 7 days of receiving approval.

Contact Us

Plug Spot LLC
📍 1221 Third Ave, Picayune, MS, 39466
📧 info.plugspot@gmail.com
📞 +1 (213) 720-0673