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Cancellation Policy

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Effective Date: January 2025
At Plug Spot LLC, we value your business and strive to provide a smooth shopping experience. This Cancellation Policy outlines the terms under which orders may be canceled. By placing an order on our website plugspotllc.com, you agree to the following:

1. Order Cancellation by Customer

  • Orders may be canceled within 24 hours of purchase provided the order has not yet been processed or shipped.

  • Once an order has been processed, packaged, or shipped, it can no longer be canceled. Customers may instead request a return in accordance with our Refund & Returns Policy.

  • To request a cancellation, please contact us immediately at:
    📧 info.plugspot@gmail.com
    📞 +1 (213) 720-0673
     

2. Order Cancellation by Plug Spot LLC
We reserve the right to cancel any order at our discretion, including but not limited to:

  • Suspected fraudulent transactions

  • Incorrect pricing or product information

  • Product unavailability or stock errors

  • Customer’s failure to provide accurate billing/shipping details

In such cases, customers will be notified promptly, and any payment already collected will be refunded to the original method of payment.
3. Refunds for Canceled Orders

  • Approved cancellations made before order processing will be refunded in full.

  • Refunds will be issued to the original payment method (PayPal, Stripe, Affirm, etc.).

  • Processing times for refunds may vary depending on your payment provider.


4. Non-Cancellable Orders
The following orders cannot be canceled once placed:

  • Digital or downloadable products

  • Custom-made or personalized items

  • Clearance or final-sale products


5. Contact Information

If you have any questions regarding cancellations, please reach out:
Plug Spot LLC
📍 1221 Third Ave, Picayune, MS, 39466
📧 info.plugspot@gmail.com
📞 +1 (213) 720-0673

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